KNS has developed a set of three flexible and economical support plans that can be customized to meet the technology needs of any environment. The plans range from a part-time helpdesk to full-time technology department. We also provide a solution to support an existing technology staff.

A system maintenance plan combined with helpdesk support for the people who use it.

All of the benefits of the CareServe Plan with Administration support for an existing IT team.

Add a total IT Solution to an organization including administration and user support.

With Information Technology, the key to success is having dependable systems, and a support staff that can meet current and new demands. But, that means nothing if the system users don’t feel comfortable performing their tasks. We strive to provide individuals that have the technical and communication skills necessary and reinforce them with the entire KNS team.

It is important that our members and their staff know and trust the services they receive from us. And there is no better way to provide consistent service than a single point of contact that can truly become part of our member’s team.

We have the knowledge and resources available to ensure a network system maintains a 99.99% average uptime and we actually guarantee that level of service in our support agreements.

Each support plan allows up to 30% discounts on all products and additional services such as network cabling.

Add-on Support